If requested, and agreed to in writing, you can easily arrange for most of our guitars to be sent directly to you for a 48 hour risk-free trial.* Simply contact us by phone or email to make arrangements! Once the guitar arrives you can enjoy it for a full two days before deciding whether to buy. This allows you time to really get to know the instrument, in an acoustic environment that you are already familiar with. You may even want to have a friend or teacher play it for you while you listen. If you decide to keep the instrument just let us know. In the unlikely event that it is not exactly what you were seeking, simply return it in the same condition as received for a full refund of any funds paid ( less shipping costs,any wire fees/bank charges or card fees). It is that easy. We ship guitars around the globe in this manner, which has earned us many satisfied clients on virtually every continent. Still have questions, please contact us!
* Risk free means that you have 48 hours (Additional time, if needed, may be requested) from receipt of the instrument to approve (buy) or return the guitar for a full refund ( less shipping charges, any bank charges/wire charges or card processing fees). Guitars are fully insured by CGI for the shipping to your address. If a guitar is received damaged you must contact the shipper AND Classic Guitars International immediately to report any damage. You are responsible for all damage to the guitar from the time it is received by you, until returned to Classic Guitars International in the same condition as received. ( we are pleased to note that we have never had a guitar damaged by a client or during shipping). If returned it is highly recommended that you insure the guitar for it’s full value. Guitars must be returned by overnight or second day air carriage unless otherwise agreed to; FEDEX is recommended but not required. Client is responsible for all shipping charges ( both directions if applicable) and foreign clients are responsible for any and all duties.
CUSTOM ORDERS AND PURCHASES MADE AT THE SHOP LOCATION ARE NOT ELIGIBLE FOR RISK FREE TRIALS. THE RISK FREE TRIAL ONLY APPLIES IF SPECIFICALLY AGREED TO IN ADVANCE ,AND ONLY IF THE RISK FREE TRIAL CONTRACT IS AGREED TO VIA WRITING OR EMAIL CONFIRMATION BY THE CLIENT IN ADVANCE OF RECEIVING THE INSTRUMENT.